The ADR UBUNTU mediation platform has been designed and developed to ensure a simple,
effortless, affordable and memorable experience for all users, individuals and
businesses when it comes to resolving their disputes without going to Court.
Parties are welcome to
refer any contractual, commercial, civil, criminal, labour, family and divorce
related dispute to ADR UBUNTU for mediation. It will take a user
minutes, from the comfort of their own homes or offices to access the platform,
create their profile and immediately register disputes.
To ensure that justice
is accessible, through a process of mediation, all businesses and individuals
in South Africa will be allowed to create free profiles on and register
disputes at no upfront cost through the ADR UBUNTU platform.
Once the dispute is
registered and the Parties agree that the dispute can be mediated via the
platform, a mediator will be appointed by the Registrar to assist the Parties
in resolving the dispute lodged.
A set and agreed upon cost
as per fee schedule will then be charged for the services of the mediator to be
appointed. The party initiating the mediation (Applicant) will be responsible for
the payment of the fee.
Once the set fee is paid
the Registrar will then allocate a time and date for the mediation session to
begin. If resolved the mediator will assist the Parties in drafting and
finalizing a settlement agreement.
If the Parties are
unable to resolve the dispute, the mediation comes to an end and the Parties
are then at liberty to either (a) follow the traditional litigation route
through the Courts, or (b) refer the dispute to arbitration for resolution. The
latter being the more cost effective, time efficient and confidential option to
consider.
