OUR PROCESS

STEP 6 – REFER TO ARBITRATION OR COURT 
 
If the Parties are unable to reach an amicable settlement despite the assistance of the mediator, the mediation process will be regarded as finalized and unsuccessful. 

The Parties are then at liberty to either (a) follow the traditional litigation route through the Courts, or (b) refer the dispute to arbitration for resolution. The latter being the more cost effective, time efficient and confidential option to consider.