BE READY AND REGISTER YOUR ADR UBUNTU PROFILE NOW
STEP 4 – APPOINTMENT OF MEDIATOR
Once the Parties agree to
refer the dispute to mediation, the Registrar will send an invoice to the
Applicant and shall within three (3) working days from receiving payment select
and appoint a mediator.
Once a mediator is selected and
allocated both Parties will then receive an email informing them as to the
identity of the person appointed to mediate the dispute. The Registrar will
then also allocate a time and date for the initial online mediation session. An
email will also be sent to all Parties.
The principal role of the appointed mediator is
to facilitate communication between the Parties in conflict with a view to
helping them reach a voluntary resolution to their dispute that is timely, fair
and cost-effective. Mediators cannot adjudicate and make a decision on behalf
of the Parties regarding the dispute.
