OUR PROCESS

STEP 2 – REGISTER A DISPUTE 
 
Once a dispute arises the user (individuals or entities) can then log into their profile and register their dispute.

Once the dispute is registered the user will then become the APPLICANT

The APPLICANT will then be requested to supply information relating to - (a) the other party, known further as the RESPONDENT, (b) the nature of the dispute that has arisen and (c) the nature of the relief or compensation requested. 

Once completed and confirmed the Applicant will submit the dispute. The platform will then send a NOTICE OF DISPUTE AND STATEMENT OF CASE to the RESPONDENT via SMS and email. 

All users (individuals or entities) will be positioned to register disputes on the platform without incurring any costs.

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